This unit covers the administration of the leasing of property
Element |
Performance criteria |
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1.1 Enquiries from potential tenant/lessee are screened to
ascertain tenant/lessee preferences and financial limits and capacity
to pay 1.2 Factors likely to influence the rent/lease of properties are identified and tenant/lessees intentions clarified 1.3 Discussions with potential tenants/lessees are undertaken using marketing aids to identify and match stated requirements with known listings 1.4 Information obtained from buyers and sellers is provided to potential tenants/lessees to influence their decision to view a property 1.5 Areas of dispute are analysed and evaluated according to agency procedures and market expectations to enable resolution of dispute |
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2.1 Inspections are arranged to suit all parties 2.2 Promotional material is produced on the subject property to address salient rental features 2.3 Effective questioning techniques are used to clarify buyer expectations in relation to key features of the property on display and produce results |
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3.1 Tenancy applications are reviewed to ensure they have been
completed in a full and accurate manner, and that information provided
is within legislative requirements 3.2 Applicants' references are checked and results recorded in accordance with agency procedures 3.3 Application processes are reviewed to ensure compliance with legislative requirements 3.4 Applications are referred to agency client for instructions with regard to giving keys 3.5 The selected applicantis notified and details recorded in agency systems |
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4.1 Tenancy documentation is produced which meets statutory, agency
and client requirements 4.2 Required government fees and duty are paid as stipulated 4.3 Security deposits are obtained, deposited and recorded as required by agency and statutory regulations 4.4 Documentation is served to relevant parties in the required timeframes |
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5.1 The tenancy database is maintained in order to provide an accurate
record of all property management contracts and actions required 5.2 Trust account transactions are accurately recorded to show moneys taken in and disbursements made in accordance with contract and statutory requirements |